How to describe customer service on a Resume
When seeking a customer service position, you must be sure to include your experience and skills in your resume. A professionally written resume can make an enormous difference in getting the job you’ve been hoping for. At Whangarei Resume, we specialize in resume writing to make you stand out from your competition. In this article, we will explain how to write about the quality of service you provide on your resume.
- Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in your work with customers and have achieved results.
- Make sure to include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service," you should say "managed an entire team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Proofread and seek professional help Make sure you proofread your resume prior to you submit it to ensure there are no errors. If you require assistance you can seek help from a professional with Whangarei Resume.
By following these tips and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience as well as your skills. Keep in mind to adapt your resume to the specific position you’re applying to and make sure you proofread it prior to submitting it. Whangarei Resume can also assist you in writing a powerful resume that highlights your strengths and expertise.
