How to present Customer Service on a Resume

Posted by Whangarei Resume on 4 Dec 2025

When trying to get a customer service job, it is essential to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make an enormous difference in getting the job you’re looking for. Here at Whangarei Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we will explain how to describe customer service on a resume.

  1. Use action verbs: When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service work and are able to show results.
  2. Be specific about your job duties and responsibilities. Be clear in describing your customer service experience. Instead of simply saying "worked in customer service,"" mention that you "managed the customer service agents and handled customer complaints."
  3. Incorporate relevant metrics , such as customer satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% through effective methods for problem solving."
  4. Create a custom resume by tailoring your resume to fit the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
  5. Proofread and seek professional help: Proofread your resume before submitting it to ensure that it is error-free. If you require help, consider seeking professional help with Whangarei Resume.

If you follow these advices by following these guidelines, you can build your own customer service resume which effectively highlights your experience as well as your skills. Make sure you modify your resume to fit the specific job you’re applying for and ensure that you have it proofread before you submit it. Whangarei Resume can also assist with the creation of a strong resume that showcases your talents and work experience.

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