How to Describe Customer Service on a resume
When trying to get a customer service position, you must be sure to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make a big difference in getting the job you’ve always wanted. The team at Whangarei Resume, we specialize in providing resume writing services to aid you in standing out from the rest of the applicants. In this post, we’ll provide tips on how to present customer service on a resume.
- Utilize action verbs: When describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service and achieved outcomes.
- Be specific about your job duties and responsibilities. Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed a team of customers service representatives and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
- Proofread and seek professional help: Proofread your resume before making it available to ensure there are no errors. If you require help you can seek help from a professional at Whangarei Resume.
If you follow these guidelines, you can create your resume for customer service that effectively showcases your relevant experience and capabilities. Make sure to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Whangarei Resume can also assist you in writing a powerful resume that displays your capabilities and work experience.
